About Us

Privacy Policy

Vinseva (VSSA Foundation), A Unit of VCO Group of Companies  – Privacy Policy

At VSSA Foundation, respect for dignity, trust, and transparency is central to everything we do. This Privacy Policy explains how we collect, use, share, and protect personal information that we may receive when you engage with us, whether by visiting our website, submitting information online, making a donation, participating in our programs, or communicating with our volunteers, staff, or service partners, or service branches.

We encourage you to read this policy carefully to understand what information we collect, why we collect it, how it is used, with whom it may be shared, and the steps we take to safeguard it. Protecting your privacy is a responsibility we take seriously, and we are committed to handling your information with care and integrity.

Information We Collect and Why We Collect It

We collect personal information only when it helps us further our mission and serve everyone better. For example, when you reach out to learn more about VSSA Foundation, support our initiatives, make a donation, volunteer, or participate in our programs, we may request certain details.

This information may include your name, postal address, phone number, email address, communication preferences, and details related to your inquiry, contribution, or request for support. When you interact with our website, blogs, or digital platforms, we may also collect limited information about usage patterns. This helps us understand what content is most meaningful, improve our outreach, and ensure that our resources are accessible and relevant to the communities we serve.

We do not collect more information than necessary, and we use it only for purposes aligned with our charitable and social objectives. We collect and process personal information only with your free, specific, informed, and unambiguous consent, or where permitted or required under applicable Indian law.

Sharing of Personal Information or Data & Non-Selling Assurance

VSSA Foundation does not sell or commercially exploit personal data. Personal information may be shared only with group entities & associated organizations;

Personal Data may be shared with:

·         Group companies, sister concerns, and affiliates

·         NGOs and Co-operative Societies

·         Private Limited Companies, LLPs, Partnership Firms, Proprietorships

·         Franchisees, fleet partners, and authorized representatives

·         Logistics partners, vendors, and subcontractors

·         Branch offices, associates, and operational units

Purpose Limitation:

Data sharing is limited to onboarding, provide necessary services, payments, safety, compliance, grievance handling, and legal obligations.

With Data Processors

·         Payment gateways

·         Cloud hosting providers

·         Communication service providers (SMS, Email, Push Notifications)

With Government / Legal Authorities

Where required by law, court order, or statutory obligation authorized partners, service providers, or statutory authorities, strictly for mission-related purposes and in accordance with applicable law.

Note: All group entities, sister concerns, and associated organizations process personal data only in accordance with this Privacy Policy and applicable data protection laws.

How We Safeguard Your Personal Information

VSSA Foundation follows appropriate administrative, technical, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

While we take every reasonable step to protect our systems and data, no method of transmission or storage can be guaranteed to be completely secure. Nevertheless, we continuously review and strengthen our practices to maintain the trust you place in us.

Accuracy and Control of Your Information

We strive to keep personal information accurate, complete, and up to date. You have the right to review, update, or correct your personal details at any time. If you wish to do so, or if you have questions about the information we hold, please contact us at info@vinseva.com.

Your Rights Under Indian Data Protection Laws

As a Data Principal under Indian law, you have the right to:

·         Access information about your personal data held by us

·         Request correction or updating of inaccurate data

·         Request erasure of personal data that is no longer required

·         Withdraw your consent at any time

·         Raise grievances regarding data handling

Data Retention & Deletion

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations, after which it is securely deleted or anonymized.

Our Commitment to Privacy and Ethical Responsibility

Safeguarding personal information is a shared responsibility within VSSA Foundation. We ensure that our team members understand and follow privacy principles, and we promote responsible data handling across all our activities.

We also support broader efforts to strengthen privacy protection in the digital space and adhere to ethical standards that reflect our values as a mission-driven organization.

Links to External Websites

Our website may contain links to external websites operated by other organizations. VSSA Foundation is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing personal information.

Questions, Concerns, or Preferences

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at info@vinseva.com. We aim to respond to all privacy-related requests within 30 days.

If you prefer not to receive updates, communications, or information about our programs and activities, you may opt out at any time by contacting us. We respect your choices and will honor them promptly.

PRIVACY POLICY (CONFIRMATION)

The existing Privacy Policy documents covering Users, Vendors, Professionals, and Delivery Partners shall apply. These policies describe:

·         Data collected

·         Purpose of processing

·         Data sharing with sister companies, partners, NGOs, associates

·         Data security practices

·         User rights and grievance redressal

Users are advised to review the applicable Privacy Policy before using the Platform.

Grievance Redressal Officer (GRO)

In accordance with applicable data protection laws, VSSA Foundation has appointed a Grievance Redressal Officer. All grievances or complaints related to personal data may be addressed to;

Grievance Officer: Praveen

Email: info@vinseva.com

Address: 903, 80 Feet Rd, 6th Block, Koramangala, Bengaluru – 560095

We will respond within the prescribed timelines.

Effective Date and Policy Updates

This Privacy Policy is effective from December 2025. VSSA Foundation may update this policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be shared on our website along with the revised policy.

Your continued engagement with our website, programs, or services after such updates indicates your understanding and acceptance of the revised policy.